From Startup to Incumbent 

 

"When I looked at health insurance, I thought, this is not any more complicated than an iPhone or Amazon.com. But it's almost intentionally designed to make you feel that complexity every time that you interact with it.”

In this episode, Ali Diab, co-founder and CEO of Collective Health, discusses his journey in building Collective Health and solving the problem of complex and costly healthcare experiences. He shares how Collective Health simplifies the healthcare process for employees and employers, focusing on transparency and convenience.

He also shares advice to founders from his experience scaling Collective Health, which is now a market leader.

We cover:

  • When founders should (and shouldn’t) worry about incumbents

  • The sales cycle to employers

  • How to move from an oligarchical healthcare system to a free market one

  • How to make Americans better, more educated buyers of healthcare

  • The difference between self-insured and fully-insured employers

  • Why the health insurance industry loves information asymmetry and does not like self insurance

  • How employers play a crucial role in the healthcare system and can drive positive change

  • How transparency and interoperability are key to simplifying benefits and improving the healthcare system.

About our guest:

Ali Diab is the Co-founder and Chief Executive Officer of Collective Health, the world’s leading employer health benefit plan administration platform. Ali has more than 25 years of experience leading high-growth technology organizations, and prior to co-founding Collective Health, was Vice President of Product Management and Business Operations at AdMob by Google. Previously, Ali held executive and management positions at Goldman Sachs, Microsoft, and Yahoo!. Ali is a graduate of Stanford and Oxford Universities and is a Member of the Board of Advisers of the Stanford Institute for Economic Policy Research (SIEPR) and a Trustee of San Francisco Day School.

About Collective Health:

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines. Collective Health, Inc. is headquartered in San Francisco, CA and has additional offices in Chicago, IL, Lehi, UT, and Plano, TX. For more, please visit collectivehealth.com.

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The Business of Taking Away Pain and Suffering