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The Art of Storytelling in Healthcare

Marketing and communications play a critical role in securing investment and driving product and service adoption in digital health. In this special two-part episode, Steve Kraus explores the art of storytelling in healthcare with two industry experts: Chrissy Farr, a veteran digital health journalist turned venture capitalist and advisor, and Kate Cronin, Chief Brand Officer at Moderna.

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Overhauling Care Navigation

In this episode, Glen Tullman reflects on the biggest changes he's seen in healthcare during his 40-year career in the industry. Glen is the founder and CEO of Transcarent, former founder and CEO of Livongo, and managing partner at 7wireVentures.

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10x the Incumbent with AI | Abridge

Clinical notes are one of the more tedious parts of doctors’ day-to-day lives—so much so that they’re often called “pajama time,” since physicians spend 2-3 hours writing them at night. In this episode, Steve Kraus sits down with Dr. Shiv Rao, co-founder and CEO of Abridge, an AI-first healthcare company that’s been in the spotlight for solving this problem. Abridge uses advanced machine learning to structure and summarize medical conversations, creating clinical documentation and structured data while reducing clinician burnout.

Shiv traces his journey from a skateboarding rebel to a cardiologist, professor, healthcare investor, and now founder of a pioneering digital health startup. He shares how his passion for scalable impact and exposure to cutting-edge research at Carnegie Mellon led him to start Abridge in 2018.

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Redefining Eating Disorder Care

80% of Americans suffering from eating disorders don’t get the treatment they need. That’s where Equip comes in. In this episode, Steve Kraus sits down with Kristina Saffran, the co-founder and CEO of Equip, a virtual provider transforming eating disorder treatment by making evidence-based care more accessible to patients and families. Kristina shares her personal journey recovering from anorexia and how her experience with the challenges in traditional treatment led her to found a non-profit and ultimately start Equip.

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Conquering Digital Health’s Steepest Slopes

As a medical school-bound undergrad, Sean Duffy, co-founder and CEO of Omada Health, didn’t initially consider entrepreneurship as a career path. Today, Sean leads a virtual-first care provider for chronic conditions like diabetes, hypertension, and musculoskeletal disorders. Sean traces his journey from a "techie" upbringing to stints at Google and medical school, and how his early fascination with the potential of digital health ultimately led him to build Omada.

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Where There Is Waste There Is Opportunity

Almost a third of healthcare spending goes towards administrative costs, and it’s been noted that at least half of this administrative spending is wasteful.

In this episode we talk about waste in healthcare, and then pull back the curtain to talk about the building of digital health OG, Zocdoc.

From a founder separation to completely pivoting their business model, to losing 90% of revenue at the beginning of COVID, to doubling the number of providers on the platform last year, Founder and CEO Oliver Kharraz, M.D. is an open book.

Join hosts Halle Tecco and special guest-host Steve Kraus as we get an inside look into the strategic pivots, challenges, and innovations that have shaped Zocdoc.

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